Decipher Tools Blog: macOS

Apple Mail Offline SMTP Gmail Outgoing Mail Account

Kelly Heffner Wilkerson
March 30, 2021 at 10:00 AM
Categories: macOS | View Comments

I originally wrote this post when I helped a friend with her outgoing email in Apple Mail. Her outgoing email account (SMTP server) for a Gmail based email account kept [... Read more about Apple Mail Offline SMTP Gmail Outgoing Mail Account]

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macOS Error Opening .dmg Disk Image - No Mountable File Systems

Kelly Heffner Wilkerson
March 26, 2021 at 12:45 PM
Categories: macOS | View Comments

I ran into an interesting macOS error while working with a customer. I didn't find a lot of good search results addressing the issue, so I decided to write up [... Read more about macOS Error Opening .dmg Disk Image - No Mountable File Systems]

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What files are taking up the most hard drive space on my Mac computer?

Jay Walsh
March 14, 2021 at 10:00 AM
Categories: macOS | View Comments

If you use a Mac and are curious what specific files or applications are taking up the most space on your hard drive, today’s Decipher Tools tips will help! Also, [... Read more about What files are taking up the most hard drive space on my Mac computer?]

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How to Save and Print iMessages and Messages Conversations on a Mac

Jay Walsh
October 12, 2020 at 12:20 PM
Categories: iPhone, iTunes, macOS | View Comments

"Is there a way to export conversations in the Messages app on my Mac so that I can save and print messages and iMessages as a PDF?" -Monique Stanley, Columbus, [... Read more about How to Save and Print iMessages and Messages Conversations on a Mac]

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Repair or Reinforce Apple iPhone USB and MacBook Power Cables

Kelly Heffner Wilkerson
December 31, 2019 at 11:30 AM
Categories: iPhone, iTunes, macOS | View Comments

Let's face reality: Apple cables tend to wear out and break. This article is all about ways to reinforce your Apple cables to extend their lifetime, or fix fraying cables. [... Read more about Repair or Reinforce Apple iPhone USB and MacBook Power Cables]

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Fix for "This Action Cannot Be Completed" in iTunes and Mac App Store

Kelly Heffner Wilkerson
August 20, 2018 at 11:00 AM
Categories: iPhone, iTunes, macOS | View Comments

This morning I was trying to update one of my Mac App Store apps and noticed that I still wasn't signed in after my recent Apple ID password change. I [... Read more about Fix for "This Action Cannot Be Completed" in iTunes and Mac App Store]

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Google Talk Not Working Via OS X Messages App

Kelly Heffner Wilkerson
July 4, 2017 at 11:35 AM
Categories: macOS | View Comments

If you're like me, you participated in the 2015 Safer Internet Day by completing Google's Security Checkup to get an additional 2GB of quota in your Google Drive plan. (If [... Read more about Google Talk Not Working Via OS X Messages App]

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iPhone Apps Won't Open, Crash on Launch

Kelly Heffner Wilkerson
July 4, 2016 at 3:15 AM
Categories: iPhone, macOS | View Comments

Yesterday, every third-party app I tried to launch crashed as it started up. Every one! My Apple apps (Podcasts, Mail, App Store, etc) all started without a hitch. The short [... Read more about iPhone Apps Won't Open, Crash on Launch]

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New Photos Not Appearing in iPhone Camera Roll

Kelly Heffner Wilkerson
May 26, 2016 at 12:45 PM
Categories: iPhone, macOS | View Comments

Today my friend had an interesting iPhone bug. New photos she was taking in the iPhone Camera app were no longer showing up in her "Camera Roll" album, or anywhere [... Read more about New Photos Not Appearing in iPhone Camera Roll]

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Apple ID: This Email Address is Already Being Used as an Alternate Email Address

Kelly Heffner Wilkerson
May 20, 2016 at 12:35 PM
Categories: iPhone, macOS | View Comments

I tried to log into iCloud.com yesterday, and I was greeted with a little security box asking me to verify my email address. When I entered my Apple ID email [... Read more about Apple ID: This Email Address is Already Being Used as an Alternate Email Address]

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Display Glitch while Dragging Windows on Scaled iMac Retina

Kelly Heffner Wilkerson
June 4, 2015 at 10:30 AM
Categories: macOS | View Comments

Because I'll take any excuse to go talk to the Genius Bar staff, I went with my husband to his appointment about his new iMac's spectacular graphics bug. When he [... Read more about Display Glitch while Dragging Windows on Scaled iMac Retina]

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discoveryd or: How I Learned to Stop Worrying and Love the Bomb

Kelly Heffner Wilkerson
May 5, 2015 at 2:00 PM
Categories: iPhone, Development, iTunes, macOS | View Comments

I originally wrote this back in March and it didn't get published, but given the new surge of discoveryd complaints, I'm posting it here now. Apple is getting a lot [... Read more about discoveryd or: How I Learned to Stop Worrying and Love the Bomb]

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Fixing "Setup was Unable to Create a New System Partition" Error While Installing Windows 7 via Bootcamp

Kelly Heffner Wilkerson
August 9, 2014 at 4:00 PM
Categories: macOS | View Comments

This is a little bit outside the scope of this blog, but I can't help myself. I recently got a new iMac, and tried to install Windows 7 on it [... Read more about Fixing "Setup was Unable to Create a New System Partition" Error While Installing Windows 7 via Bootcamp]

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